What does it mean when I try to login to EZ Proxy and I get the message "File Missing: docs/suspend.htm"?

The "File Missing: docs/suspend.htm" is the message that off-campus users get when they have downloaded too many records or data in too short a time. The proxy server suspends their service temporarily to keep the vendors from shutting off our service for everyone.  

The limit is pretty high, so it generally takes quite a bit of downloading to hit it. 

The suspension should clear itself in an hour or so and you should be able to access the databases again after that.


Answer

  • Last Updated Dec 08, 2023
  • Views 46
  • Answered By Diane Duesterhoeft

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